Privacy.
Inquiries and client billing · Updated October 27, 2026
Share the details that help us understand your business. We use them to respond to you and work through your inquiry.
Who handles your information
Canada’s Best Website Builders handles inquiries and client billing for its managed website service. The company reviews inquiries. Nathan is the contact for questions about your information. You can reach him at canadasbestwebsitebuilders@gmail.com.
What you choose to share
The inquiry asks for your name and email. Business name, website, social profiles, other links and notes are optional. Your inquiry may also include the design study or plan you were viewing to help us understand what you have in mind. Please do not include passwords, payment details, health information or other sensitive personal information. Linking to a profile does not give us permission to reuse everything on it; content rights are agreed separately.
What we use it for
We use your information to respond to the request, understand your business, discuss scope and prepare a proposal if you ask for one. An inquiry does not subscribe you to a newsletter or general marketing campaign. We do not sell inquiry information.
Hosting and service providers
The website and hosted form are provided through Netlify. Netlify processes form submissions and technical information used to host, secure and operate the service. Inquiry notifications go to our monitored Gmail inbox, provided by Google. Those providers may process information outside Canada; we do not promise Canadian-only storage. See Netlify’s privacy policy (opens in a new tab) and Google’s privacy policy (opens in a new tab).
Client billing and card payments
If you become a client and pay by card, we use a Stripe-hosted payment page. Enter card details there, not in our inquiry form or email. Saving a card for agreed later payments requires your authorization. An inquiry or this notice does not authorize a charge. We use client contact and billing details, plus invoice, payment, subscription, refund and dispute records, to manage the service and billing questions. Stripe processes payment and related technical information, including for fraud prevention and legal obligations. Stripe and its service providers may process this information outside Canada, including in the United States. See Stripe’s privacy policy (opens in a new tab).
Cookies and measurement
This website does not use advertising cookies, tracking pixels, embedded social feeds or third-party visitor analytics. When the form is open, a temporary inquiry reference is kept in your browser’s session storage to help us check a possible duplicate if the connection fails. The reference and submission state stay in that tab’s session storage until the session ends, including after a success response, to help prevent an accidental repeat. It is not used to track visits. Fonts and website images are served with the website. The hosting provider may process request information such as IP address, browser details and timestamps for delivery, security and operational purposes. External websites linked here have their own policies.
Access and retention
Inquiry access is limited to the people and service providers needed to handle the request. We keep information while an inquiry or requested proposal is active. We review inactive inquiries for deletion after 90 days, subject to records needed for an ongoing client relationship, a dispute or a legal obligation. A client engagement has a separate written agreement and information-handling arrangements. Client billing records may be needed after service ends for accounting, tax, refunds, disputes or other legal obligations. The 90-day inquiry review is not a billing-record deletion deadline.
Your questions and choices
You can ask about the information you shared, request a correction or ask about deleting information we no longer need. We will check the request and explain any information we need to retain. We may ask for reasonable verification so we do not disclose information to the wrong person. Contact canadasbestwebsitebuilders@gmail.com.
Changes to this notice
We update this page when the inquiry service, client billing or how we handle information changes. The date above identifies this version.